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Who Is In Your Community?

Next, we identify every stakeholder role that will need to participate to accomplish these goals. These range from end users, data entry clerks and business administrators to partner organizations and site system administrators.

We often discover new roles that need to be added to your community to achieve your objectives.

When taken together, all of these stakeholders make up your community. Some bring information. Some control information. Some take information with them. Most of your community members will participate on multiple levels.

When possible, we get clear, valuable stakeholder feedback that directly influences the site design. When this is not possible, we stage a detailed process "walk-thru" to understand each stakeholder's requirements.

For your community to achieve its goals, every stakeholder must have a successful experience at your site. Therefore, we continuously gather and analyze feedback after your site is up and running.

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